Wholesale FAQ
Fast & Reliable U.S. Shipping
In-stock orders ship from our New York operation, typically within 1–3 business days.
Flexible Wholesale Ordering
Built to support ongoing replenishment and larger-volume purchasing across brands and SKUs.
TRUSTED K-BEAUTY PORTFOLIO
Access a growing portfolio of authentic products from leading Korean beauty brands.
Account & Ordering
Who can shop with Kosmic Business?
Kosmic Business works with qualified retailers, beauty stores, boutiques, salons, spas, clinics, independently operated online retailers, and other approved retail businesses. All wholesale accounts are subject to review, and additional business or sales-channel verification may be requested before approval.
How do I access wholesale pricing?
Is there a minimum order?
Do you support larger-volume orders?
Can I request products or quantities that aren't currently listed?
Selling Channels
Where can I resell products purchased from Kosmic Business?
Kosmic Business supports qualified retailers selling through their own physical stores, independently operated e-commerce websites, salons, spas, and other approved retail channels.
Can I resell products on third-party marketplaces?
Products & Availability
Are your products authentic?
Yes. All products offered by Kosmic Business are authentic.
Is the inventory shown online the maximum quantity available?
How often do you add new products?
Can I request a specific brand or product?
Shipping & Fulfillment
Where do orders ship from?
Most in-stock orders are fulfilled through our New York operation.
How quickly do orders ship?
Do you ship internationally?
Do you support recurring replenishment or larger shipments?
Tax & Business Accounts
How does tax-exempt status work?
Eligible U.S. businesses may request tax-exempt status by providing valid resale or exemption documentation where applicable.
Requesting tax-exempt status during registration does not automatically approve the exemption. Additional documentation may be required before tax-exempt status is applied.
Do I need a resale certificate to open an account?
Returns & Order Issues
What should I do if my order arrives damaged or has an issue?
Contact our team promptly with your order number, details of the issue, and clear photos of the affected products and packaging.
Claims are reviewed individually in accordance with our shipping and returns policies.
What if an item is missing from my order?
Can I return products because I changed my mind?
Still Have Questions?
Our wholesale team is here to help with product availability, volume purchasing, account questions, sourcing, and order support.